Services

Implementation

The Halo Health implementation services team are knowledgeable experts who have experience with standardizing communication at healthcare organizations of all sizes and complexities.

Halo’s project managers are strong, detail-oriented leaders who have the in-depth clinical and technical workflow expertise, training, and education required to empower end-users to utilize the system to the best of their ability.

Halo Health offers the same level of on-site expertise in virtual implementations.

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Integrations

The Halo Clinical Collaboration Platform utilizes industry-standard protocols to integrate with a wide variety of clinical applications to ensure clinicians have real-time access to mission-critical information from their mobile devices.

Halo integrates with existing EHR, nurse call, PBX, and patient monitoring systems to provide a unified platform for patient-centric collaboration, staff scheduling, voice, and critical results.

Customer Support

Utilization and adoption of our solution are what we strive for and continue to pursue after implementation

Our Customer Support team follows the same standards as our product with support, always on and always available. We are available 24/7 to help with any issues that may arise.

In addition, Halo provides an online knowledge base with user training documents and videos

 

 

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Customer Success

Halo’s Customer Success team is dedicated to ensuring that customers are continuously optimizing workflows in the Halo Platform to ensure they get the best results.

The team proactively meets with customers to review their experiences with Halo, understand their latest business, communication, and workflow needs, and review analytics captured in the Halo Platform.

 

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