All enterprise communication technology implementations are influenced by this fundamental truth: Even the most innovative software is only effective if everybody uses it. Health system leaders know that selecting the right technology solution is only a small part of a successful initiative. The real work happens during implementation.
Large-scale or small, when it comes to implementing secure communication technology for healthcare organizations, success actually is rarely a technology issue. More often than not, it’s a management one.
Reviewing years of successful implementations, it’s clear that successful system-wide software implementations are about two things: getting everyone in the organization excited about the technology and then quickly getting them access to it.
How do you accomplish that in this age of “upgrade overload”? Here’s our best advice for a successful implementation.