Case Study

Mobile Clinical Communication Ecosystem Supports Asante’s Award-Winning Patient Care

Strategic partnership with Halo Health helps Asante streamline workflows, standardize communication, and stay connected with the clinical community

A provider of comprehensive medical care to more than 600,000 people in Southern Oregon and Northern California, Medford, Oregon-based Asante has three hospitals and more than 30 locations. With the largest health system in a nine-county region, they have more than 5,800 employees and award-winning care. Asante’s dedication to patient care and clinician satisfaction drove them to find the right clinical communication solution.

They took a holistic and strategic approach to deploying the right network infrastructure, mobile devices, cloud-based software and integrations. This investment would need to meet their needs now and be able to scale and support future growth.

Asante partnered with Halo Health to deploy its cloud-hosted Halo Clinical Collaboration Platform, and with SMG3Rx to implement 800+ Zebra TC51 smartphone, software and services to establish a mobile clinical ecosystem.

“Halo partnered with us and really asked what challenges we had, what problems we were trying to solve, and then helped tailor the platform to meet that.” – Michele Strickland, RN, Director of Informatics, Asante

Asante now has 6,500 active Halo users that exchange an average of 1 million mobile messages a month. Clinicians are communicating more than ever and are continually finding new uses for the Halo Platform.

The health system has expanded connection and collaboration with local community physicians. By encouraging local practices’ participation in Asante’s Halo communication network, Asante upholds its responsibility to provide patient care anywhere and at any time.

“It’s really about communicating around patient care,” said Milligan. “If a primary care doctor is concerned about a patient, they’ll simply use Halo to identify who they’re going to speak to, send a message, get some feedback back, and make a plan. After it’s all said and done, frequently, the specialist will then get back in touch with the primary care doctor via Halo on a secure platform that I no longer have to worry about.” – Lee Milligan, MD, CIO Asante

Halo has helped Asante:

  • Reduce the time it takes to respond to emergency codes
  • Improve workflows and automation to increase organization efficiency
  • Standardize clinical communication
  • Increase collaboration between community physicians
  • Tackle challenges that are difficult to solve remotely

“If we really want to take great care of our patients, we’ve got to take great care of our providers and nurses. Leveraging technology to automate is one of the ways we can take great care of them.” – Lee Milligan, MD, CIO Asante

Asante’s work with Halo Health, SMG3Rx and Zebra demonstrates the impact that having the right communication platform, devices, and partners has on an entire health system.

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