For Halo Health 2020 Offered Silver Linings

Key Learnings

  • 2020 was a challenging year, but there were silver linings to be grateful for
  • Halo Health added remote work, new clients and new hires
  • Halo Health was recognized as an industry leader

Oh, 2020. What a year. In this space, we’ve talked about the challenges and some of the lessons we’ve learned at Halo Health, and we have also outlined some of our predictions for 2021. So as we begin a new year, let us take a few minutes to acknowledge some of the many positives 2020 provided. For Halo Health, the challenging year offered silver linings for which we are truly grateful.

Silver Lining #1: Remote work succeeds

Months after we opened a new corporate headquarters as part of our business growth and expansion, we saw a transition to remote work. From tech support to mental health boosts, we all adjusted and found ways to support each other, near and far. And while we’ll return one day to the spacious offices overlooking the Paul Brown Stadium, home to the Cincinnati Bengals, we now know that we can run our company remotely – and succeed. In fact, we welcomed many new clients who desired a better way to communicate and collaborate through secure communication. We also launched a fully remote deployment model, implementing the Halo solution on a remote basis – demonstrating the flexibility of our cloud-based platform and effectiveness of our implementation approach.

Silver Lining #2: New clients and new hires from coast to coast

We also grew our team. As part of our corporate expansion to meet market demand and maintain our high levels of service to our customer base, we’ve grown in employee numbers, expertise, and geography from coast to coast – including team members based in Long Island, New York and Newport Beach, California.

Halo Health team members joined us in roles expanding our teams in Product Development and Engineering, Marketing, Sales, Human Resources, Finance and IT Operations. Our strategic expansion across the organization is in response to the success of the Halo Clinical Collaboration Platform (CCP), combining secure communication and messaging with collaborative workflows designed to improve patient outcomes. And each of our Halo Health team members represents an extended family, a neighbor, a community member and a friend, a point of pride for us. Great people lead to great results, like our next silver lining.

Silver Lining #3: 2020 KLAS report rates Halo Health as top performer

In July,  KLAS rated Halo Health as a top performer, and the only one supporting the greatest breadth of clinical communication workflows in the latest KLAS report on clinical communication platforms (KLAS report page 4). KLAS is a trusted resource in the healthcare IT industry and produces industry research reports to help provider organizations understand and compare vendors’ capabilities. While our customers have known for years about our remarkable solutions, the inclusion of the Halo platform among KLAS’ Clinical Communication Platforms 2020 report and rating as a top vendor cements our position as one to watch.

Silver Lining #4: Halo Link introduction

While recognition is nice, we are never content with status quo – and we forged ahead on our product roadmap. In November, we introduced Halo Link as part of the Halo platform. Halo Link’s functionality is incorporated into the CCP and expands access outside an organization to connect all physicians and clinicians across the care continuum.

Halo Link functionality not only routes your message to the right person at the right time within your organization, it also sends that vital information to affiliated clinicians outside your organization. This inter-system link allows the Halo platform to serve as the communication solution connecting clinicians who otherwise must rely on separate EHR systems for care coordination.

Silver Lining #4: New family members

In a year which saw so much loss – our final silver lining is a shout out to the Halo Health team’s brand-new family members. Congratulations to the many families who welcomed new babies this year, growing our Halo Health family little one by little one. And 2020 would have felt different without our pets, including those beloved quarantine puppies and one lucky household which added chickens.

For the people of Halo Health, 2020 has included challenges, learning, and magnificent work. Every day, we helped tens of thousands of users collaborate across healthcare systems, to improve patient care in one of the most difficult years for healthcare in history. So as we begin anew, we’ll remember a tough year that was also brightened with unexpected silver linings.

Learn more about the importance of Clinical Collaboration in our blog: “Why Are Clinical Collaboration Platforms Essential to Healthcare?”


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