In the healthcare industry, patient health and staff effectiveness both greatly depend upon productivity. One of the greatest causes of decreased productivity in a hospital workflow is being able to easily access information, exactly when and where it is needed and by all relevant healthcare personnel. And although patient-facing health information systems can reduce some access and communication issues, personnel often find difficulties in communicating with each other.Due to stringent HIPAA regulations on patient information privacy, patient care cannot and should not be coordinated through non-secure systems. Hospital staff productivity can benefit from the use of a secure messaging system that enables the sharing of regulated information more easily. A truly secure system coordinates the work of many healthcare professionals caring for innumerable patients, and assisting flawless handoffs while empowering faster and better decisions made on patient care.
On Time Messaging
All hospital personnel are busy all the time – that goes without question in today’s bustling world of healthcare. That means that one of the hardest tasks to coordinate is communication between various personnel who are caring for the same patient. Halo enables the efficient sending of messages, from forwarding relevant labs and results, to sending quick opinions, to using pre-set messaging for reminders and refill requests.
And closing the loop on communication is just as important as initiating that conversation in the first place. That means that messages can be tracked, to ensure responses are received in a timely fashion. And again, with preset messaging availability, responses can be sent with just a quick tap. That means that patients receive the care they need faster, while a quicker hospital workflow between involved personnel is achieved.
Hospitals rely on many different and integrated information technology systems to coordinate day-to-day work, from scheduling to news and announcement sharing and much more. With a secure communication system, seamless integration isn’t just a wish; it’s a priority. Your system needs to integrate with current repositories of patient information and ensures that data is transmitted securely and is seen only by healthcare staff who need access to it.
With just one system, a rounding nurse can send a request to a doctor for an update in medication, check the on-call schedule to see which specialist needs to be paged, check to ensure that labs are in progress, and respond to clinical alarms when they are triggered. Likewise, an on-call doctor can approve medications, review labs and forward to another specialist if necessary, input orders for more testing, and reach a level of productivity never before realized.
Enhanced Hospital Workflow
When healthcare providers have their hands bound by clunky systems that require massive amounts of time to navigate or can only be accessed through certain computers, both hospital workflow and patient care suffer. When personnel are delayed in communicating with each other because of competing needs or the inability to be in the same place at the same time to discuss results, efficiency and care continue to suffer.
But when one system organizes patient data and enables on-the-spot communication without requiring vast amounts of time and inconvenience, both the hospital and its patients reap the rewards. Streamlined work means that staff can work smarter, not harder. Enhanced productivity means that hospitals can more easily care for greater amounts of patients faster. And heightened patient care means that potentially grave situations can be addressed sooner and lead to better overall outcomes.
And all of those better outcomes are enabled through the Halo secure messaging solution. Communication, integration and coordination – the three keys to better hospital workflows and better care for all patients.