- Clinical workflows are often weakened by inefficient processes
- Thomas Hospital, Infirmary Health sought ways to improve efficiency while ensuring communication between clinicians was secure
- By selecting the right partner, the health system was able to realize real results
Like most health systems, improving clinical communication and collaboration was a top priority of Great River Health System. Great River wanted a comprehensive communication platform, including HIPAA-compliant messaging and scheduling, so that it could connect its many different facilities and users – regardless of physical location or device.
Great River first thought improving clinical communication and collaboration could be achieved with a basic messaging application alone. However, the application wasn’t providing the efficiency and workflow improvements the health system needed.
The system needed a complete solution that could scale across its system and provide tangible outcomes.
Improving Clinical Communication and Collaboration with Technology
After evaluating market alternatives to help improve clinical communication and collaboration, Great River selected the Halo Clinical Collaboration Platform™ to unify all organizational communication onto one platform for clinical and non-clinical staff.
The Halo Health platform became the one source of truth for Great River, doing away with the health system’s outdated and inefficient scheduling and communication practices that consistently led to confusion and delays in care.
Additionally, the platform helped with quality and safety communication. For example, a care team identified an EHR workflow for a specific medication that could have had adverse effects on a patient, and they knew it needed to be addressed immediately. The platform enabled the care team to quickly message the clinical informatics and quality teams as well as nursing leadership.
Improving clinical communication and collaboration shouldn’t be difficult, and the breadth of the Halo Health platform’s functionality helped streamline both clinical and organizational communication.
Just how successful was the partnership? The full case study explains the ROI realized in detail.